covid telehealth

Health and the need for treatment never stops, but amid this time of COVID-19, treatment centers and care facilities are having to find ways to manage outpatient, inpatient, and telehealth patients. Since the pandemic has drastically reshaped the way people receive care in the U.S., many people are hesitant and even skeptical about using telehealth alternatives. While others have embraced the option of receiving treatment at home, others share concerns about the measures that facilities are taking to maintain safe environments to treat patients amid the pandemic. 

Probably the most significant concern for many health officials is getting people to seek treatment via Telehealth and other online opportunities. Failing to do so can be detrimental to the health of those in recovery, as well as people who have a budding addiction or disorder perpetuated by the pandemic. While these alternatives might bring about some criticism and skepticism, there are many benefits of using these services. Amid a changing world, the transition to telehealth services could provide breakthroughs in how patients are treated. 


Many believe that, because of restrictions placed on certain public spaces, they are no longer able to receive in-person care. However, this is not exactly true. Though it is recommended that you stay home as often as possible, you are not prevented from getting in-person care. Outpatient care will allow you to get the quality care you need without needing to go out, such as telehealth, telemedicine, therapy, and meetings—but it is not limited to staying at home. Current outpatient care seeks to limit the number of trips to the doctor’s office you need to make, but it also supports in-person visits when you need it. The goal is to limit the number of trips necessary to have an in-person meeting and is based on your individual needs. 

These preventive measures are further supported by The American Society of Addiction Medicine to ensure that you receive the necessary care the safest way possible. While it is encouraged that you opt to make your appointments from home, it is not mandatory. Never feel like you are isolated or restricted from getting the care you need. Treatment centers like True Recovery work with the patient and are always willing to listen and collaborate to meet their patients’ needs. After all, it’s all about bringing you the best care. If you are in doubt, never hesitate to talk with your doctor or reach out to treatment centers to explore your options; you will be surprised at how well this can work for you. 


Understand that amid this “new normal,” additional measures need to be taken before any in-person interactions. These include phone screenings that look for COVID-19 symptoms, including cough, fever, or shortness of breath. It is important to answer honestly. Your honesty will help to protect you and others from contracting COVID-19. If you are experiencing any symptoms, you should use telehealth services instead. This way, you can assure that you will not pose a risk to others or be at risk of catching the virus. If a treatment center does not perform any screenings, not only should you opt not to use this particular facility, you should consider reporting their safety protocol for investigation.

Along with the phone screening, all treatment centers should have thorough cleaning methods in place. These safety measures ensure that the medical environment is sanitized, including trash receptacles, furniture, door handles, bathrooms—anything a patient and staff can potentially interact with. These sanitary guidelines must follow those provided by the CDC. Patients should be adequately spaced six feet from one another, wear face masks, and patients are encouraged to bring hand sanitizer, alcohol wipes, or gloves.

Inpatient Treatment 

Sometimes there is no other option but to seek in-person treatment. If you are suffering from a severe abuse disorder and cannot control yourself, you need inpatient rehabilitation. These are in-person residences that offer you access to 24/7 care. Getting sober via detox is one of the hardest parts and is vital to your recovery. This is why it is crucial to consider inpatient treatment to make sure you undergo supervised detox. 

If you are worried about your health inside the facility, you should know that facilities are taking the utmost caution to protect you from COVID-19 and other illnesses. Rooms and common areas are cleaned frequently and thoroughly. If you or another patient becomes sick, you will be placed under quarantine until you recover. While in quarantine, you will be under surveillance to ensure that you are getting the best treatment possible. Supervised detox and attaining early sobriety saves lives, and you should never prohibit yourself from seeking care at a treatment facility. You can always call or have a loved one call to express any concerns over what to expect in treatment and about safety protocols for COVID-19. 

The Future of Healthcare

Since the pandemic, there has been a 50% increase in telehealth visits. Many who receive care this way express that they like it. Telehealth options include doctor/patient appointments, therapy sessions, and support meetings, which you can do from the comfort of your own home, so there is never an excuse for missing an appointment. 

Since the current situation is causing more people to use these services, more online communities are populating meetings and other sessions. This has made for an overall great experience and more people are willing to get creative and build friendships long after the meeting through online outlets such as gaming, Netflix watch-alongs, and even just having coffee over Skype. There will always be a need for in-person treatment. However, telehealth has etched out its place in medicine and treatment by allowing people to connect in ways they never could before. 


Your health is, above all, the top priority. How you receive healthcare is up to you, but remember always to keep an open mind. The current situation might be causing you grief, but there has been an opportunity for new treatment methods as a result. This is a crucial time to explore alternative care options like telehealth services. Many people are suffering from addiction and related mental disorders due to stress and isolation. But that doesn’t mean you are alone. Telehealth services are a good alternative for receiving care from the comfort of your own home. In addition, treatment facilities have implemented a number of health protocols to keep you safe and healthy during in-patient care. True Recovery offers 24/7 care and has been spearheading the use of alternative treatment since 2014. We at True Recovery continue to provide care, both inpatient and outpatient, with the sole motivation of finding the best option for you. To learn more, call us today at (866) 399-6528