A Message For Clients, Alumni and Staff Regarding the Coronavirus (COVID-19)

Ensuring the safety and security of our clients and our staff will always remain the top priority for True Behavioral Health.  With the continued increase in the numbers of cases of the Coronavirus Disease 2019, also known as COVID-19, we want to remind everyone of our policies and best practices in avoiding communicable diseases as we support those we work with and those we serve. Additionally, we want to update everyone on some changes to the scheduled activities for our clients across all levels of care. We understand the importance of education, preventative measures, and avoiding unnecessary anxiety so please keep in mind the current risk of exposure to the COVID-19 virus in Orange County is still very low(OC Health website.)  However, in order to help mitigate the risk of exposure or spreading illnesses within our community, we are taking the following precautions:

  • We are sanitizing common areas regularly, such as handles, doorknobs, light switches, etc.
  • Wipes and hand sanitizer will be made available as long as stock is on hand.
  • We encourage sick employees to stay at home. If you come to work and you are sick you may be required to go home for your own safety and the safety of other employees and our clients.  The CDC recommends that you not return to work until you are free of fever or other symptoms for at least 24 hours without medication that may alter symptoms.
  • Please advise your supervisor if you become aware of exposure to the COVID-19 virus.  This will be handled on a case-by-case basis.
  • Physical contact with members of the public who frequent the workplace should be minimized.
  • Unnecessary visitors should not be brought into the workplace.
  • Please know that additional emergency measures are being developed in the event of a more widespread outbreak in our the Orange County area and within our community.

In addition to the foundational precautionary measures outlined above, we are taking additional preventative measures by making some changes to the client structured activities for the balance of March. These changes will go into effect immediately and we will continue to monitor the situation and make recommendations for April as needed. The changes to client structured activities for March are as follows:

Outside Recovery Meetings – We will not be providing transportation or support for any outside meetings for any clients.

Smart Meeting – The Thursday night Smart meeting has been cancelled.

Alumni Meeting – This is a very important time for our alumni as many of them may be in distress and at a higher risk for relapse. In order to support our Alumni, we have modified our Alumni Program offerings and moved them online. Our Alumni now can attend three different online Alumni meetings per week, participate in online game nights with each other and staff, and watch movies together via Netflix Party. Alumni will also have the ability to drop in during virtual hang out hours to speak with staff. For further information, please contact Kat Smith: [email protected]

Gym – We will not be providing transportation to the gym for any of our locations. Additionally, we will be strongly encouraging our sober living guests to forego the gym for this same period of time.

Outings – We will cease all outing activities that include potential exposure to large group settings. For example, we will not be hosting outings at locations such as movie theaters, theme parks, museums, etc. Instead, we will be replacing them with hikes, beach walks and other activities which limit potential exposure.

Church – Church drives are cancelled.

Social Services/DMV – Regularly scheduled social service drives are cancelled

Family Program – Cancelled

First Responder Wellness - Cancelled

Please communicate with your supervisor regarding any questions you may have regarding these scheduled actions.

While these actions are intended to be proactive measures to mitigate potential exposure to the COVID-19 virus for both our clients and our staff, it is important to remember that the best defense against communicable diseases is basic hygiene. It is important for everyone to contribute and support the common goal by following the suggested hygiene guidelines listed below:

  • Frequently and thoroughly wash your hands for 20 seconds or more with soapy water.
  • Keep your hands away from your face.
  • Cough and sneeze into a tissue or your elbow.
  • Get adequate sleep and eat well-balanced meals to ensure a healthy immune system.
  • Keep your workplace clean - not just neat.  Wipe down chairs, desks, door handles and other common and frequently handled surfaces with antiseptic wipes
  • Avoid contact with people who are already sick.
  • If you have any symptoms of illness, call in sick and take proper precautions until well.
  • Be watchful and encourage others who are exhibiting symptoms of illness to stay at home until well.
  • Most of all, don't panic, just let common sense rule your decisions and actions when it comes to your well-being and the well-being of others

This is a rapidly evolving situation. As such, we will continue to monitor government resources such as the Centers for Disease Control(CDC) and OC Health on a daily basis and provide you with updated information as it becomes available. If you have any questions, please direct them to the following team members:

HR policies or employment related questions - Christine Tran

Questions specifically related to COVID-19 including preventative measures - Nicole Johnson, Infection Prevention and Control officer for TBH

Program specific questions – Michael O’Mahony

Thank you for cooperation.